How do I get my photos?

Depending on your selection of tour platform, photos can be delivered in any number of ways. You may download them from the marketing center of your virtual tour, or receive them via cloud storage: Google Drive or Dropbox.WeTransfer is also available upon request. Uncompressed .tif files are also available for large format printing.

What am I allowed to do with the photos?

For homes listed for sale: Photos and floorplans generated by JS O’Connor Photography are the copyright property of the photographer, and are licensed for the sole use of the client in connection with marketing the subject dwelling. Photos may be submitted for publication with the credit line: JS O’Connor Photography.

What is “Photo Ready Condition?”

Generally speaking, a home is “photo ready” when it is in good enough condition for an open house. Personal items stowed away, all surfaces clean, and clutter removed. The photographer may advise on the condition of the home, but ultimately the responsibility for the condition of the dwelling falls on the owner or agent.

When is the best time to schedule?


What if I need to cancel?


Most real estate listings look best during midday when the sun is high in the sky. Try to aim to get your appointment scheduled between 10:00 a.m. and 2:00 p.m. for best results. Twilight photos must be scheduled for the 15 minute "civil twilight" period of a given day. This time changes every day, and I am happy to let you know when the optimal time for twilight photos will be on any given evening.

Life happens, and sometimes cancellations are necessary. I ask that if you should need to request a cancellation, that you please provide 24 hours notice before any scheduled appointments. Appointments cancelled with fewer than 24 hours notice may be subject to a late cancellation fee of $50.

Depending on the size of the subject property and the services selected, a complex photo shoot may take a few hours. Most properties, however, can have photos and a floor plan finished within the space of an hour. 

While it is certainly helpful to have an agent or agent's assistant on site to assist with movement of items and provide answers to questions that arise during a shoot, it is not always necessary. New construction and unoccupied properties may be shot without your presence if necessary.

How long does this all take?

Do I need to be there the whole time?


How accurate are the floorplans?

Floorplans generated by the Matterport camera (available in the Total+ 3D package) are guaranteed to an accuracy of within 1% of reality. Hand-drawn floorplans, while not as precise as architectural drawings, can be used to estimate furniture position and provide extremely accurate room-by-room area measurements

Have more questions? 

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